The digital student experience at UAL

This report presents an investigation into the student experience in digital contexts at UAL. It provides insights into areas of practice and communication that are high in students’ minds, and explores how we can make better use of technology to manage and meet students’ expectations. The research is based on a University-wide
survey, which received 433 responses across all colleges and a wide range of disciplines. The survey design
was informed by the opinions expressed in a series of small-scale focus groups. Conducting the survey at this later stage enabled us to elicit more detailed data about the themes that emerged during the focus groups. Moodle was a focal point of the work as it is the most frequently used and well-known element of the Technology Enhanced Learning (TEL) services provided by UAL. However findings were also made about Myblog.arts and Workflow, UAL’s blogging and e-portfolio platforms.