Using Social Network Analysis and Social Capital to Identify User Roles on Polarized Political Conversations on Twitter

In this article, we discuss the roles users play in political conversations on Twitter. Our case study is based on data collected in three dates during the former Brazilian president Lula’s corruption trial. We used a combination of social network analysis metrics and social capital to identify the users’ roles during polarized discussions that took place in each of the dates analyzed. Our research identified four roles, each associated with different aspects of social capital and social network metrics: activists, news clippers, opinion leaders, and information influencers. These roles are particularly useful to understand how users’ actions on political conversations may influence the structure of information flows.