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UAL Research Online

Applying the analytic network process to disclose knowledge assets value creation dynamics

Carlucci, Daniela and Schiuma, Giovanni (2009) Applying the analytic network process to disclose knowledge assets value creation dynamics. Expert Systems with Applications, 36 (4). pp. 7687-7694. ISSN 0957-4174

Type of Research: Article
Creators: Carlucci, Daniela and Schiuma, Giovanni

The recent literature grounded on the resource and knowledge-based view of the firm, has widely outlined the importance of knowledge assets as well as of the management approaches of their development. However, only few contributions have investigated the mechanisms by which these resources interact to sustain company’s value creation dynamics. In particular, there is a lack of approaches suitable to disentangle those mechanisms and to explain how knowledge assets cluster and interplay in improving organisational performance.

A clear understanding of how knowledge assets take part in value creation allows to identify those knowledge assets which, due to their critical role in achieving the company’s performance objectives, need to be managed and appropriately exploited.

This paper proposes a model, based on the analytic network process (ANP) methodology, to disclose and assess how knowledge assets mutually interact and take part in company’s value creation dynamics. The application of the ANP allows to reveal and to evaluate the dependencies and inter-dependencies linking knowledge assets to organisational performance objectives and to set priorities among knowledge assets against targeted performance. The application of the model is tested by its application to the identification of the knowledge assets value drivers at the basis of NPD performances improvement within an engineering company located in South of Italy.

Official Website: http://dx.doi.org/10.1016/j.eswa.2008.09.041
Keywords/subjects not otherwise listed: Knowledge assets; Performance improvement; Analytic network process; ANP-based model; Value creation
Publisher/Broadcaster/Company: Elsevier
Your affiliations with UAL: Colleges > Central Saint Martins
Date: May 2009
Digital Object Identifier: 10.1016/j.eswa.2008.09.041
Date Deposited: 27 Sep 2013 15:43
Last Modified: 27 Sep 2013 15:43
Item ID: 5997
URI: https://ualresearchonline.arts.ac.uk/id/eprint/5997

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