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UAL Research Online

An Empirical Study of Software Project Managers Using a Case-Based Reasoner

Mair, Carolyn and Martincova, Miriam and Shepperd, Martin (2012) An Empirical Study of Software Project Managers Using a Case-Based Reasoner. In: 2012 45th Hawaii international conference on system sciences: (HICSS 2012) Maui, Hawaii, 4-7 January 2012. IEEE, pp. 1030-1039. ISBN 9781457719257

Type of Research: Book Section
Creators: Mair, Carolyn and Martincova, Miriam and Shepperd, Martin

BACKGROUND -- whilst substantial effort has been invested in developing and evaluating knowledge-based techniques for project prediction, little is known about the interaction between them and expert users.

OBJECTIVE - the aim is to explore the interaction of cognitive processes and personality of software project managers undertaking tool-supported estimation tasks such as effort and cost prediction.

METHOD - we conducted personality profiling and observational studies using think-aloud protocols with five senior project managers using a case-based reasoning (CBR) tool to predict effort for real projects.

RESULTS - we found pronounced differences between the participants in terms of individual differences, cognitive behaviour and estimation outcomes, although there was a general tendency for over-optimism and over-confidence.

CONCLUSIONS - in order to improve task effectiveness in the workplace we need to understand the cognitive behaviour of software professionals in addition to conducting machine learning research.

Official Website: http://dx.doi.org/10.1109/HICSS.2012.96
Keywords/subjects not otherwise listed: case-based reasoning; cognition; project management; software management; software tools
Publisher/Broadcaster/Company: IEEE
Your affiliations with UAL: Colleges > London College of Fashion
Date: 2012
Digital Object Identifier: 10.1109/HICSS.2012.96
Date Deposited: 27 Sep 2013 14:13
Last Modified: 04 Sep 2015 21:25
Item ID: 6100
URI: https://ualresearchonline.arts.ac.uk/id/eprint/6100

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