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UAL Research Online

Fall and redemption: Monitoring and engaging in social media conversations during a crisis

Canhoto, Ana Isabel and Vom Lehn, Dirk and Kerrigan, Finola and Yalkin, Cagri and Braun, Marc and Steinmetz, Nicola (2015) Fall and redemption: Monitoring and engaging in social media conversations during a crisis. Cogent Business & Management, 2 (1). ISSN 2331-1975

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