The future of the physical store: Empowering change through experiences

Retail is in a time of change. For decades, retail has worked in the same way, but this established and accepted way of working is now confronted with technological developments, new values ​​and a changing society.

The future of the physical store has been discussed a lot in recent years – at conferences, on debate sites, in the trade press, etc. This book is part of that discussion and contributes new insights. In the book, 17 authors discuss the future of the physical store in 16 chapters.