All change: switching tracks to Learning Zone 2.0

Nearly four years ago, the University of the Arts London launched its first flexible learning space for students, called the Learning Zone. The service model for the space was underpinned by an ethos of peer support. When London’s Crossrail Development project necessitated relocation, the Learning Zone team had to build the service all over again. Learning Zone 2.0 was a chance to reflect on the use and design of the space and to improve on the first version. Despite personnel changes, building delays and lost furniture and equipment, the new space opened in May 2010.