Kent, Anthony (2009) The role of the museum shop in extending the visitor experience. International Journal of Nonprofit and Voluntary Sector Marketing, 15 (1). pp. 67-77. ISSN 1465-4520
Varley, Rosemary and Phiri, Edwin (2011) Incorporating heritage, creativity and cross curricular collaboration to foster holistic understanding of brand development from concept to consumer. In: 13th Annual Conference for the International Foundation of Fashion Technology Institutes: Fashion between heritage and innovation luxury, 13-14 April 2011, Paris, France.
Nobbs, Karinna and Moore, Christopher M. and Sheridan, Mandy (2012) The flagship format within the luxury fashion market. International Journal of Retail & Distribution Management, 40 (12). pp. 920-934. ISSN 0959-0552
Nobbs, Karinna (2013) Making the Marque: Tangible Branding in Fashion Product and Retail Design. Fashion Practice: The Journal of Design, Creative Process and the Fashion Industry, 5 (2). pp. 245-264. ISSN 17569370
McColl, Julie and Canning, Catherine and McBride, Louise and Nobbs, Karinna and Shearer, Linda (2013) It’s Vintage Darling! An exploration of vintage fashion retailing. The Journal of the Textile Institute, 104 (2). pp. 140-150. ISSN 0040-5000
Kent, Anthony (2013) An interdisciplinary approach to the conceptualisation of retail environments. PhD thesis, University of the Arts London.
Vecchi, Alessandra and Peng, Fanke and Al-Sayegh, Mouhannad (2014) Assessing the applicability of a sizing framework into online fashion retail. International Journal of Advanced Information Science and Technology, 29 (1). pp. 102-108. ISSN 2319 - 2682
Vecchi, Alessandra and Peng, Fanke and Al-Sayegh, Mouhannad (2014) The e-Size project – Intelligent integration of a sizing framework into online fashion retail. In: Oxford Retail Futures Conference: Innovation in Retail and Distribution, 8-9 December 2014, Saïd Business School, University of Oxford.
Varley, Rosemary and Rafiq, Mohammed (2014) Principles of Retailing. Palgrave Macmillan, Basingstoke. ISBN 9780230216983
Varley, Rosemary (2014) Retail Product Management: Buying and Merchandising (3rd Edition). Routledge, Abingdon, Oxon.. ISBN 9780415577588
McKean, C.E. (2014) Employee engagement, employer branding and the service-profit chain. In: Colloquium on European Retail Research 2014, 25 - 27 September 2014, Bremen, Germany.
Clark, James (2014) Fashion Merchandising: Principles and Practice. Palgrave McMillan, Basingstoke, UK. ISBN 1137413875, 978-1137413871
Butar Butar, Maulida and Sanders, David and Frei, Regina (2014) Measuring performance of reverse supply chains in a carpet manufacturer. In: 4th International Conference on Industrial Technology and Management, 17-18 September 2014.
Alexander, Bethan and Olivares Alvarado, Daniela and Nobbs, Karinna (2014) Online - offline integrated shopping experience: An exploration of effective implementations of technologies in the physical store environment. In: Oxford Retail Futures Conference: Innovation in Retail and Distribution, 8-9 December 2014, Saïd Business School, University of Oxford, UK.
Alexander, Bethan and Bain, Jessie (2014) An Exploration of Fashion SME’s and Experiential Retailing: The Development of a Pop-up Store Strategy. In: 2014 Global Fashion Conference. Rethinking & Reworking: Challenges and solutions for the conjunction of creation and technology, 20-21 November 2014, University College Ghent, Belgium.
Al-Kassab, Jasser and Ouertani, Zied M. and Schiuma, Giovanni and Neely, Andy (2014) Information visualization to support management decisions. International Journal of Information Technology & Decision Making, 13 (2). pp. 407-428. ISSN 0219-6220
Vecchi, Alessandra and Peng, Fanke and Al-Sayegh, Mouhannad (2015) Looking for the perfect fit? Online fashion retail - opportunities and challenges. Conference Proceedings: The Business & Management Review, 6 (3). pp. 134-146. ISSN 2047-2854
Frei, Regina and Lothian, Iain and Butar Butar, Maulida and Bines, Angela and Da Gama, Lilly (2015) Performance of reverse supply chains. In: Logistics Research Network Annual Conference, 9-11 September 2015.
Alexander, Bethan and Chong Kwan, Sara (2015) Fashion and The Senses. In: Fashion and The Senses Symposium, 27th March, 2015, London College of Fashion, Rootstein Hopkins Space, 20 John Prince’s Street, London,.
Vecchi, Alessandra and Peng, Fanke and Al-Sayegh, Mouhannad and Hamilton, Susan (2016) Enhancing online fashion retail: The quest for the perfect fit. In: Technological Challenges and Management: Matching Human and Business Needs. Manufacturing Design and Technology . CRC Press/Taylor & Francis Group. ISBN 9781482261011
Radclyffe-Thomas, Natascha (2016) Intangible cultural heritage in fashion marketing: From number 1 Savile Row to the world. IFFTI 2016 conference proceedings. pp. 126-135.
Peng, Fanke and Vecchi, Alessandra and Al-Sayegh, Mouhannad and Hamilton, Susan (2016) How to Use Sizing Technology and Fashion Metadata to Improve the User Experience for Online Fashion Retail. In: Handbook of Research on Global Fashion Management and Merchandising. IGI Global, Hershey, PA, USA, pp. 261-279. ISBN 9781522501107
Alexander, Bethan and Blazquez, Marta (2016) Store of the Future: (Re)invention, (re)imagination and (re)evolution? In: 3rd International Colloquium on Design, Branding and Marketing., 5-6th April, 2016, Bournemouth University.
Alexander, Bethan and Bain, Jessie (2016) Small store design and marketing effects: Experiential developments in SME fashion pop-up store strategies. In: Multi-Channel Marketing, Branding and Retail Design: New Challenges and Opportunities. Emerald Group Publishing Limited, UK, pp. 163-192. ISBN 9781786354563
Alexander, Bethan (2016) Commerce, Culture and Experience Convergence: Fashion’s Third Places. In: Global Marketing Conference. Bridging Asia and the World: Global Platform for Interface between Marketing and Management, 21-24 July 2016, Hong Kong.
Alexander, Bethan (2016) Retail as Social Experiences: Fashion Third Places from Traditional to the Virtual. In: ACRA Annual Retailing Conference, 13-16 April 2016, Secaucus, New Jersey/New York, US.
Frei, Regina and Bines, Angela and Lothian, Iain and Jack, Lisa (2017) Understanding reverse supply chains. International Journal of Supply Chain Management and Operations Resilience, 2 (3). 246 - 266. ISSN 2052-8698
Dennison, Julie A. and Montecchi, Matteo (2017) The Effects of Online Consumer Reviews on Fashion Clothing Purchase Intention: Peripheral Cues and the Moderating Role of Involvement. In: Advanced Fashion Technology and Operations Management. IGI Global book series Advances in Business Information Systems and Analytics . IGI Global, Hershey, PA, USA, pp. 318-347. ISBN 9781522518662
Bonetti, Francesca and Perry, Patsy and Fernie, John (2017) The Evolution of Luxury Fashion Retailing in China. In: Luxury Fashion Retail Management. Springer Singapore, pp. 49-67.
Bonetti, Francesca and Perry, Patsy (2017) A Review of Consumer-Facing Digital Technologies Across Different Types of Fashion Store Formats. In: Advanced Fashion Technology and Operations Management. IGI Global, pp. 137-163. ISBN 9781522518655
Alexander, Bethan and Olivares Alvarado, Daniela (2017) Convergence of physical and virtual retail spaces: the influence of technology on consumer in-store experience. In: The Book of Advanced Fashion Technology and Operations Management. Advances in Business Information Systems and Analytics (ABISA) . IGI Global, Hershey, PA, USA, pp. 191-219. ISBN 9781522518655
Alexander, Bethan and Kent, Anthony (2017) Retail Environments. In: Retail Design: Theoretical Perspectives. Routledge, Oxon, UK, pp. 62-86. ISBN 9781472467836
Alexander, Bethan (2017) The future of the physical store within omnichannel retail. In: Learning at Work, Debenhams, Debenhams PLC head office.
Alexander, Bethan (2017) The impact of multisensory fashion retail experiences on brand strength: a millennial consumer perspective. In: 12th Global Brand Conference, Academy of Marketing's Brand, Identity and Corporate Reputation Special Interest Group (SIG), Linnaeus University, Kalmar, Sweden, 26-28th April, 2017, Linnaeus University, Kalmar, Sweden.
Watson, Anna and Alexander, Bethan and Salavati, Leyla (2018) The impact of experiential augmented reality applications on fashion purchase intention. International Journal of Retail and Distribution Management, 48 (5). pp. 433-451. ISSN 0959-0552
Watson, Anna and Alexander, Bethan and Salavati, Leyla (2018) The impact of experiential augmented reality applications on fashion purchase intention. International Journal of Retail and Distribution Management. ISSN 0959-0552
Tredre, Roger (2018) Uni-Commerce: Chinese Retail's Rush to Convergence. Other. Stylus Media Group.
El Baz, Jamal and Frei, Regina and Laguir, Issam (2018) Reverse supply chain practices in developing countries: the case of Morocco. Journal of Manufacturing Technology Management, 29 (1). pp. 198-216. ISSN 1741-038X
Alexander, Bethan and Trigoni, Mirsini (2018) Coinjoint creative retail spaces: project-based learning in practice. In: 4th International Colloquium on Design, Branding and Marketing, 5-7th December, Hasselt, Belgium.
Alexander, Bethan and Nobbs, Karinna and Varley, Rosemary (2018) The growing permanence of pop-up outlets within the international location strategies of fashion retailers. International Journal of Retail and Distribution Management, 46 (5). pp. 487-506.
Yakovleva, Natalia and Frei, Regina and Murthy, Sudhir Rama (2019) Editorial Introduction: Achieving Sustainable Development Goals Through Sustainable Supply Chains in the Post-global Economy. In: Sustainable Development Goals and Sustainable Supply Chains in the Post-global Economy. Greening of Industry Networks Studies, 7 . Springer, Cham. ISBN 9783030150655
Jack, Lisa and Frei, Regina and Krzyzaniak, Sally-Ann Caroline (2019) The hidden costs of online shopping – for customers and retailers. The Conversation. ISSN 2201-5639
Frei, Regina and Krzyzaniak, Sally-Ann and Jack, Lisa (2019) Sustainable Reverse Supply Chains for Retail Product Returns. In: Sustainable Development Goals and Sustainable Supply Chains in the Post-global Economy. Greening of Industry Networks Studies . Springer, pp. 159-182. ISBN 9783030150655
Blazquez, Marta and Henninger, C.E and Alexander, Bethan and Franquesa, Carlota (2019) Consumers’ intentions towards sustainability: A Spanish fast-fashion perspective. Fashion Practice: The Journal of Design, Creative Process & the Fashion Industry, 12 (1). pp. 34-54. ISSN 1756-9389
Alexander, Bethan and Trigoni, Mirsini (2019) Arket: How can a sustainable approach be consistently communicated online and offline in order to gain competitive advantage? In: Bloomsbury Fashion Business Cases. Bloomsbury Publishing Inc..
Alexander, Bethan and Trigoni, Mirsini (2019) Sensory brand experience the Aesop way. In: Bloomsbury Fashion Business Cases. Bloomsbury Publishing Inc..
Alexander, Bethan and Blazquez Cano, M (2019) Store of the future: towards a (re)invention and (re)imagination of physical store space in an omnichannel context. Journal of Retailing and Consumer Services, 55. pp. 1-12. ISSN 0969-6989
Alexander, Bethan and Blazquez, Marta (2019) Futurising the physical store in the omnichannel retail environment. In: Exploring Omnichannel Retailing: Common expectations and diverse realities. Springer Press. ISBN 978-3-319-98272-4
Alexander, Bethan (2019) Commerce, culture and experience convergence: fashion’s third places. Journal of Services Marketing. ISSN 0887-6045
Frei, Regina and Jack, Lisa and Krzyzaniak, Sally‐Ann (2020) Sustainable reverse supply chains and circular economy in multichannel retail returns. Business strategy and the environment, 29 (5). ISSN 0964-4733
Frei, Regina and Jack, Lisa and Brown, Steve (2020) Product returns: a growing problem for business, society and environment. International journal of operations & production management, 40 (10). pp. 1613-1621. ISSN 0144-3577
Boardman, R. and Haschka, Y. and Chrimes, C. and Alexander, Bethan (2020) Fashion ‘See-now-buy-now’: Implications And Process Adaptations. Journal of Fashion Marketing and Management, 24 (3). ISSN 1361-2026
Blazquez, Marta and Alexander, Bethan and Fung, Karie (2020) Exploring Millennial’s Perceptions towards Luxury Fashion Wearable Technology. Journal of Fashion Marketing and Management, 24 (3). pp. 343-359. ISSN 1361-2026
Alexander, Bethan and Kent, Anthony (2020) Change in technology-enabled omnichannel customer experiences in-store. Journal of Retailing and Consumer Services. ISSN 0969-6989
Alexander, Bethan and Kent, Anthony (2020) Change in technology-enabled omnichannel customer experiences in-store. Journal of Retailing and Consumer Services. ISSN 0969-6989
Alexander, Bethan and Bardey, Aurore (2020) Moving From the UK to China: The Case of M&S and How Fashion Brands Should Adapt Their International Strategy to Consumers. Bloomsbury
Jack, Lisa and Frei, Regina (2021) Fashion retailer Primark is refusing to sell online – here’s why it is right to do so. The Conversation. ISSN 2201-5639
Baden, Denise and Frei, Regina (2021) Product Returns: An Opportunity to Shift towards an Access-Based Economy? Sustainability (Basel, Switzerland), 14 (1). ISSN 2071-1050
Alexander, Bethan and Kent, Anthony (2021) Tracking technology diffusion in-store: a fashion retail perspective. International Journal of Retail & Distribution Management. ISSN 0959-0552
Zhang, Danni and Frei, Regina and Senyo, P K and Bayer, Steffen and Wills, Gary and Gerding, Enrico (2022) Sustainability of product returns. In: 9th EurOMA Sustainability Forum, 21-22 March 2022, Zagreb, Croatia.
Zhang, Danni and Frei, Regina and Bayer, Steffen and Senyo, P K and Wills, Gary and Gerding, Enrico and Beck, Adrian (2022) The impact of COVID-19 on managing product returns in retail. In: The 6th World Conference on Production and Operations Management, 23-25 August 2022, Osaka, Japan.
Zhang, Danni and Bayer, Steffen and Wills, Gary and Frei, Regina and Gerding, Enrico and Senyo, P K (2022) Using big data analytics to combat retail fraud. In: FEMIB 2022: 4th International Conference on Finance, Economics, Management and IT Business, 24-25 April 2022, Online.
Thompson, Holly Rose and Alexander, Bethan (2022) The Old and the New: Using Brand Extensions to Garner Modern Appeal at Barbour. Bloomsbury
Silva, E.S. and Hassani, H. (2022) ‘Modelling’ UK tourism demand using fashion retail sales. Annals of Tourism Research, 95. ISSN 0160-7383
Parker, Gemma-Lee and Alexander, Bethan (2022) Digital Only Retail: Assessing the Necessity of an ASOS Physical Store within Omnichannel Retailing to Drive Brand Equity. Bloomsbury
Frei, Regina and Jack, Lisa and Krzyzaniak, Sally-Ann (2022) Mapping Product Returns Processes in Multichannel Retailing: Challenges and Opportunities. Sustainability, 14 (3). ISSN 2071-1050
Frei, Regina and Ibrahim, Sherwat and Akenroye, Temidayo (2022) Africa and sustainable global value chains: Africa and Sustainable Global Value Chains. Greening of Industry Networks Studies, 9 . Springer, Germany. ISBN 9783030787905
Alexander, Bethan and Rutter, Charlotte (2022) Towards Transformation: Digitalization, Sustainability and Customer Experience. Fashion Practice: The Journal of Design, Creative Process and the Fashion Industry, 14 (3). pp. 319-328. ISSN 1756-9389
Alexander, Bethan and Bellandi, Niccolò (2022) Limited or Limitless? Exploring the Potential of NFTs on Value Creation in Luxury Fashion. Fashion Practice: The Journal of Design, Creative Process and the Fashion Industry, 14 (3). pp. 376-400. ISSN 1756-9389
Alexander, Bethan (2022) Fashion’s Experiential Convergence: Reconceptualising the Physical Store Within Omnichannel Retailing as Experiential Retail Territories. PhD thesis, Manchester Metropolitan University.
Zhang, Danni and Frei, Regina and Wills, Gary and Gerding, Enrico and Bayer, Steffen and Senyo, Prince Kwame (2023) Strategies and practices to reduce the ecological impact of product returns: An environmental sustainability framework for multichannel retail. Business strategy and the environment, 32 (7). ISSN 0964-4733
Zhang, Danni and Frei, Regina and Senyo, P.K. and Bayer, Steffen and Gerding, Enrico and Wills, Gary and Beck, Adrian (2023) Understanding fraudulent returns and mitigation strategies in multichannel retailing. Journal of retailing and consumer services, 70. ISSN 0969-6989
Quartier, Katelijn and Alexander, Bethan and Khan, Zakkiya and Murialdo, Francesca and Munster, Mia (2023) Reimagining the future for retail and service design theory and practices. Design Research Society.
Alexander, Bethan and Warnaby, Gary (2023) Territorialising Retail: Towards an Alternative Spatiality? In: Colloquium on European Research in Retailing, 22-23 June 2023, Portsmouth University.
Alexander, Bethan and Shin, Joanne (2023) Broadening the Conversation on Inclusive Retailing: An Exploratory Study on the Fashion In-Store Retail Experience of Parents with Autistic Children. In: Broadening the Conversation on Inclusive Retailing: An Exploratory Study on the Fashion In-Store Retail Experience of Parents with Autistic Children. Emerald Publishing Ltd., UK, pp. 115-126. ISBN 978-1803823485
Alexander, Bethan and Hui, Lily (2023) Exploring the Influence of Experiential Characteristics in Fashion Pop-Ups on the Retail Experience of UK Millennial Consumers. In: The Garments Economy: Understanding History, Developing Business Models, and Leveraging Digital Technologies. Springer Texts in Business and Economics . Springer, Switzerland. ISBN 978-3-031-33301-9
Alexander, Bethan and Butling, Ben (2023) Moncler Genious Strategy: Assessing the risks (and rewards) associated with co-branding. (In Press)
Gupta, Suraksha and Verma, Prikshat and Patel, Parth (2024) Role of Socio-Cultural Capital and Country-Level Affluence in Ethical Consumerism. Journal of Business Ethics, 191. pp. 697-711. ISSN 1573-0697
Alexander, Bethan and Varley, Rosemary (2024) Retail futures: Customer experience, Phygital retailing, and the Experiential Retail Territories perspective. Journal of Retailing and Consumer Services, 82. ISSN 1873-1384
Alexander, Bethan and Thompson, Holly Rose (2024) Customer-Centric Luxury Fashion Store Experiences: A Case Study Approach. In: DRS2024, 23-28 June 2024, Boston, USA.
Alexander, Bethan and Blazquez, Marta and Chrimes, Courtney and Boardman, Rosie (2024) The Role of Immersive Spaces on the Customer Experience: An Exploration of Fashion Metaverses. Psychology and Marketing. ISSN 1520-6793
Alexander, Bethan (2024) Customer Experience in Fashion Retailing: Merging Theory and Practice. Routledge, UK. ISBN 9781032453002 (In Press)
Alexander, Bethan (2024) Exploring Meta-experiences: a case study of Metaverse Fashion Week. In: IFFTI 2024 26th Annual Conference: Fashion Towards Post-humanism, 24-25 April 2024, University, Seoul, South Korea.
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